Billing and Insurance
As of January 1, 2019, Pueblo Radiology will bill your insurance carrier under California Managed Imaging Medical Group. Please do not disregard phone calls or correspondence related to this name and recognize our billing agent is Zotec Partners whose main office is in Indiana. You may contact the Indiana office at 888-927-7009 or our local office in Santa Barbara at 805-682-7744 option #4 or via e-mail at firstname.lastname@example.org.
Healthcare billing is complex. Co-pays, high deductibles, co-insurance, and ever-changing plan benefits can be confusing and frustrating. In order to make your billing experience as easy as possible, we will run your eligibility verification prior to your visit at our office using the insurance company we have on file for you. We will determine your level of coverage and ask for an estimated portion of the payment at the time of your service. For your convenience, we will call you the day prior to your exam to notify you of the estimated out-of-pocket expense. Following your appointment, we will submit a claim to your insurance company, and bill you for any remaining amount due for our services. If you are without insurance, please call our offices to ask for our cash prices.
What you need to know about your insurance/benefits prior to your visit at Pueblo Radiology:
Our scheduling staff will collect your insurance information when scheduling your appointment.
Our benefits coordinators will run your insurance eligibility 48 hours prior to your appointment. We will calculate your out of pocket payment which will be collected at the time of service. The payment Pueblo Radiology will collect is the amount your insurance says is your responsibility. The amount collected will include deductibles, co-payment, and co-insurance.
A member of our patient services staff will confirm your appointment 24 hours in advance. At this time, if there is a payment due you will be notified.
To find out whether your insurance is contracted with us, please call your insurance company and use California Managed Imaging Medical’s Tax ID #30-0449168
For patients of Santa Barbara Women’s Imaging Center, please refer to their website, as they have separately contracted insurances.
I have received a statement from Zotec Partners and have concerns about the balance, what should I do now?
There are three options.
1. You may pay your bill online at https://mydocbill.com/ccra/login2. You may mail your bill to:
California Managed Imaging Medical GroupPO BOX 2487Indianapolis, IN 46206-2487
Please make sure to include your account number when mailing in your payment.
3. Call 888-927-7009 – you will need two of the following:
- Patient account number
- Patient birthdate
- Phone number associated with the account
If you would not like to pay your bill online, you have two options.
1. You may take your bill to Pueblo Radiology and pay in person; having your billing statement with you is very helpful. 2. You may contact our office at 805-682-7744 ext. 4 or ext. 2089
I do not have insurance and cannot afford to pay for my services in full at my appointment. What can you do for me?
Billing or Insurance Questions?
Please contact us directly using the information provided or simply fill out a contact form. Please allow at least 24 hours for a response.
Patient Accounts Manager
Pueblo Radiology Medical Group
Phone : 805.682.7744 x2095
Fax : 805.682.3321
Email : email@example.com
Phone : Hours: M-F from 7 to 4pm
Phone : 888.927.7010
Web : zotecpartners.com